Skip to main content

2016 has been a good year

So much has happened over the last year with our Enterprise Architecture practice that it's hard to write a succinct summary.  For my day-to-day experience as enterprise architect, the biggest change is that I now have a team to work with.  This time last year, I was in the middle of a 12-month secondment to create the EA practice, working mainly on my own.  Now my post has been made permanent and I have recruited two members of staff to help meet the University's architectural needs.

I have spent a lot of the year meeting people, listening to their concerns and explaining how architecture can help them.  This communication remains vital, the absolute core of what we do and we will continue to meet people in this way.  We also talk to people in other Universities in order to learn from what they are doing and to share our own experience back.  A highlight in this regard was my trip to the USA last January.

Our biggest deliverable for the past year was the design of the data warehouse, which Applications Division are now building.  This will significantly improve the business intelligence capabilities of the University.  Alongside this, the development of the golden copy data catalogue and the formal clarification of the Data Steward role will improve the way we manage core University data.  This will be supported by the new API service, which I'll be writing about here in the new year.

The main focus of work at the moment is supporting the Service Excellence initiative, which is reviewing business processes in key University administrative areas.  We are building a good relationship with the Service Excellence team as they move into developing their business cases and outline designs.

One thread running through all the strands of Service Excellence (and beyond) is the need to improve the University's management of enquiries, events and ongoing relationships.  This is the focus of our CRM strategy, which is another topic I'll be blogging about much more in the new year.

There are so many opportunities for our team to significantly improve the University's administration.  I'm really excited and optimistic.

Comments

Popular posts from this blog

Changing Principles

In EA, architecture principles set a framework for making architectural decisions.  They help to establish a common understanding across different groups of stakeholders, and provide guidance for portfolios and projects.  Michael Durso of the LSE gave a good introduction to the idea in a webinar last week for the UCISA EA community.

Many organisations take the TOGAF architecture principles as a starting point.  These are based on the four architectural domains of TOGAF: business, information/data, applications, technology/infrastructure.  These principles tend to describe what should be done, e.g. re-use applications, buy in software rather than build it, keep data secure.  See for example the principles adopted at Plymouth University and the University of Birmingham.

Recently though, I encountered a different way of looking at principles.  The user experience design community tend to focus more on how we should do things.  E.g. we should start with user needs, use iterative developm…

Why the UCISA Capability Model is useful

What do Universities do?

This may seem a strange question to ask and the answer may seem obvious.  Universities educate students and undertake research.  And perhaps they work with industrial partners and create spin-off companies of their worn.  And they may work with local communities, and affiliation bodies for certain degress, and they definitely report on their activities to government bodies such as HEFCE.  They provide student services and support.  The longeryou think about it, the more things you can think of that a University does.

In business, the things that an organisation does are called "capabilities", which is a slightly strange term.  I think it is linked to the HR idea of a combination of the CAPacity and ABILITY to do a task.  Whatever the name, it is a useful concept.  A capability is more basic than a process: a University may change the way it educates students but as long as it remains a University it will educate them one way or another.

A capability …

A new EA Repository

One of my goals since starting this job two years ago has always been to create a repository for architecture documents.  The idea is to have a central store where people can find information about the University's applications, data sources, business processes, and other architectural information.  This store will make it easier for us to explain our plans, to show the current state of the University's information systems, and to explain what Enterprise Architecture is all about.

It's taken a long time to reach this goal, mainly because we're often had more pressing and immediate work to be done.  The creation of a repository is one of those tasks that is very important but never quite urgent.  So I'm now very happy to say that we are in the process of deploying a repository and modelling tool.


This is the culmination of a careful process to select the most appropriate tool for our needs.  We began by organising several workshops to gather requirements from a rang…