This is a presentation I gave to an audience of University staff:
In this seminar, I invite you to consider what the University’s online services would be like, if we worked together to design them from the perspective of the student or member of staff who will use them, instead of designing them around the organisational units that provide them. I’ll start with how the services might appear to that student or member of staff, then work back from there to show what this implies for how we work, how we manage our data, and how we integrate our IT systems. It might even lead to changes in our organisational structure.
Our online services make a vital and valued contribution to the work of our students and staff. I argue that with better integration, more consistent user interfaces, and shared data, this contribution could be significantly enhanced.
This practice is called “Enterprise Architecture”. I’ll describe how it consults multiple organisational units and defines a framework in which IT systems and administrative processes fit together to form an integrated whole. I’ll even attempt to explain how it came to have such an unhelpful name.
In this seminar, I invite you to consider what the University’s online services would be like, if we worked together to design them from the perspective of the student or member of staff who will use them, instead of designing them around the organisational units that provide them. I’ll start with how the services might appear to that student or member of staff, then work back from there to show what this implies for how we work, how we manage our data, and how we integrate our IT systems. It might even lead to changes in our organisational structure.
Our online services make a vital and valued contribution to the work of our students and staff. I argue that with better integration, more consistent user interfaces, and shared data, this contribution could be significantly enhanced.
This practice is called “Enterprise Architecture”. I’ll describe how it consults multiple organisational units and defines a framework in which IT systems and administrative processes fit together to form an integrated whole. I’ll even attempt to explain how it came to have such an unhelpful name.
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